Q1: Are you a manufacturer or a trading company?
Answer:We are a combined entity for manufacturing and trading, engaged in the design and production of various LED outdoor lighting products, such as flashlights, headlamps, camping lights, etc. We have been producing LED lights for over 8 years.
Q2: How do you frequently control the quality of the products?
Answer: Quality is of utmost importance. We inspect each product individually before packaging.
Q3: If you place an order, how long will it take for the goods to be dispatched?
Answer: It depends on the order quantity. If there are available items in stock, we can dispatch the goods within 3 working days.
Question 4: If there are any issues with the product after receiving it, how will you handle it?
Answer: If applicable, we will compensate the customer for the loss or discount of future orders.
Q5: Do you offer free samples?
Answer: Yes, we provide regular samples for free, but the shipping cost is your responsibility.
Q6: Is there a minimum order quantity for lighting products with laser marks?
Answer: No. One computer with a laser mark is supported. Please provide your original vector design file.
Q7: What options do you have for the packaging?
Answer:We offer white box packaging, color box packaging, craft box packaging, blister packaging, display box, and so on. Custom packaging is also available.
Q8: What are the differences between this type of lamp that we compared with other suppliers?
Answer: There is a newly launched solar camping lamp with a fan. Do you want to test some samples? This is our new best-selling lamp in the market. Please inquire for more details!
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